document->setActiveSection('tickets');
$this->document->setActiveItem('index');
$this->data['url'] = $this->config->url;
if($this->user->isLogged()) {
$this->data['logged'] = true;
$this->data['user_email'] = $this->user->getEmail();
$this->data['user_firstname'] = $this->user->getFirstname();
$this->data['user_lastname'] = $this->user->getLastname();
$this->data['user_balance'] = $this->user->getBalance();
$this->data['user_access_level'] = $this->user->getAccessLevel();
$this->data['user_img'] = $this->user->getUser_img();
} else {
$this->data['logged'] = false;
$this->data['user_access_level'] = 0;
}
if(!$this->user->isLogged()) {
$this->session->data['error'] = "Вы не авторизированы!";
$this->response->redirect($this->config->url . 'account/login');
}
if($this->user->getAccessLevel() < 0) {
$this->session->data['error'] = "У вас нет доступа к данному разделу!";
$this->response->redirect($this->config->url);
}
$this->load->model('tickets');
$this->load->model('users');
$error = $this->validate($ticketid);
if($error) {
$this->session->data['error'] = $error;
$this->response->redirect($this->config->url . 'tickets/index');
}
$ticket = $this->ticketsModel->getTicketById($ticketid, array('users'));
$this->data['ticket'] = $ticket;
$this->data['user_img'] = $this->user->getUser_img();
$LastTime = time() - 105;
$online_sup = 0;
foreach($this->usersModel->getUsers() as $line) {
if($line['user_access_level'] > 1) {
if ($line['user_online_date'] > $LastTime) {
$online_sup++;
}
}
}
if($online_sup > 0) {
$this->data['sup_status'] = ' В сети';
} else {
$this->data['sup_status'] = ' Не в сети';
}
$this->getChild(array('common/header', 'common/footer'));
return $this->load->view('tickets/view', $this->data);
}
public function action($ticketid = null, $action = null) {
if(!$this->user->isLogged()) {
$this->data['status'] = "error";
$this->data['error'] = "Вы не авторизированы!";
return json_encode($this->data);
}
if($this->user->getAccessLevel() < 0) {
$this->data['status'] = "error";
$this->data['error'] = "У вас нет доступа к данному разделу!";
return json_encode($this->data);
}
$this->load->model('tickets');
switch($action) {
case 'closed': {
$this->ticketsModel->updateTicket($ticketid, array('ticket_status' => 0));
$this->data['status'] = "success";
$this->data['success'] = "Вы успешно закрыли запрос!";
break;
}
default: {
$this->data['status'] = "error";
$this->data['error'] = "Вы выбрали несуществующее действие!";
break;
}
}
return json_encode($this->data);
}
public function ajax($ticketid = null) {
if(!$this->user->isLogged()) {
$this->data['status'] = "error";
$this->data['error'] = "Вы не авторизированы!";
return json_encode($this->data);
}
if($this->user->getAccessLevel() < 1) {
$this->data['status'] = "error";
$this->data['error'] = "У вас нет доступа к данному разделу!";
return json_encode($this->data);
}
$this->load->model('tickets');
$this->load->model('ticketsMessages');
$error = $this->validate($ticketid);
if($error) {
$this->data['status'] = "error";
$this->data['error'] = $error;
return json_encode($this->data);
}
if($this->request->server['REQUEST_METHOD'] == 'POST') {
$errorPOST = $this->validatePOST($ticketid);
if(!$errorPOST) {
$userid = $this->user->getId();
$text = @$this->request->post['text'];
$ticket = $this->ticketsModel->getTicketById($ticketid, array('users'));
if($ticket['ticket_status'] != 0) {
$messageData = array(
'ticket_id' => $ticketid,
'user_id' => $userid,
'ticket_message' => $text
);
$this->ticketsModel->updateTicket($ticketid, array('ticket_status' => 1));
$this->ticketsMessagesModel->createTicketMessage($messageData);
$this->data['status'] = "success";
$this->data['success'] = "Вы успешно отправили сообщение!";
} else {
$this->data['status'] = "error";
$this->data['error'] = "Данный запрос закрыт, оставить новое сообщение невозможно!";
}
} else {
$this->data['status'] = "error";
$this->data['error'] = $errorPOST;
}
}
return json_encode($this->data);
}
public function uploadFile($ticketid = null) {
if(!$this->user->isLogged()) {
$this->data['status'] = "error";
$this->data['error'] = "Вы не авторизированы!";
return json_encode($this->data);
}
if($this->user->getAccessLevel() < 1) {
$this->data['status'] = "error";
$this->data['error'] = "У вас нет доступа к данному разделу!";
return json_encode($this->data);
}
$this->load->model('tickets');
$this->load->model('ticketsMessages');
$this->load->model('users');
$error = $this->validate($ticketid);
if ($error) {
$this->session->data['error'] = $error;
}
if($this->request->server['REQUEST_METHOD'] == 'POST') {
$uploaddir = "tmp/tickets_img/";
$apend=date('YmdHis').rand(100,1000).'.jpg';
$uploadfile = "$uploaddir$apend";
if(move_uploaded_file($_FILES['userfile']['tmp_name'], $uploadfile)) {
if($_FILES['userfile']['type'] == 'image/gif' || $_FILES['userfile']['type'] == 'image/jpeg' || $_FILES['userfile']['type'] == 'image/png') {
if($_FILES['userfile']['size'] != 0 and $_FILES['userfile']['size'] <= 5120000) {
$size = getimagesize($uploadfile);
if ($size[0] < 2560 && $size[1] < 1440) {
if(round(($_FILES['userfile']['size'] / 1024), 2) > 1500.00) {
$message = 'Изображение: ' . $apend . '
Размер: ' . round(($_FILES['userfile']['size'] / 1024), 2) . 'КБ
Открыть';
} else {
$message = '
';
}
$userid = $this->user->getId();
$messageData = array(
'ticket_id' => $ticketid,
'user_id' => $userid,
'ticket_message' => $message
);
$this->ticketsModel->updateTicket($ticketid, array('ticket_status' => 1));
$this->ticketsMessagesModel->createTicketMessage($messageData);
$this->data['status'] = 'success';
$this->data['success'] = 'Изображение загружено!';
} else {
$this->data['error'] = 'Загружаемое изображение превышает допустимые нормы!';
$this->data['status'] = "error";
unlink($uploadfile);
}
} else {
$this->data['error'] = 'Размер изображения не должено превышать 5120Кб';
$this->data['status'] = "error";
}
} else {
$this->data['status'] = "error";
$this->data['error'] = "Можно загружать только изображения в форматах jpg, jpeg и png";
}
} else {
$this->data['error'] = 'Изображение не загружено!';
$this->data['status'] = "error";
}
}
return json_encode($this->data);
}
public function getMessagess() {
if(!$this->user->isLogged()) {
$this->session->data['error'] = "Вы не авторизированы!";
$this->response->redirect($this->config->url . 'account/login');
}
if($this->user->getAccessLevel() < 0) {
$this->session->data['error'] = "У вас нет доступа к данному разделу!";
$this->response->redirect($this->config->url);
}
if($this->request->server['REQUEST_METHOD'] == 'POST') {
$this->load->model('tickets');
$this->load->model('ticketsMessages');
$id = $this->request->post['tid'];
$error = $this->validate($id);
if($error) {
$this->session->data['error'] = $error;
}
$url = $this->config->url;
$messages = $this->ticketsMessagesModel->getTicketsMessages(array('ticket_id' => $id), array('users'));
foreach($messages as $item) {
$item['ticket_message'] = preg_replace("#(https?|ftp)://\S+[^\s.,>)\];'\"!?]#",'\\0', $item['ticket_message']);
if($item['user_access_level'] == '1') {
echo '
'. nl2br($item['ticket_message']) .'
';
}
if($item['user_access_level'] >= '2') {
echo '
'. nl2br($item['ticket_message']) .'
';
}
}
}
}
private function validate($ticketid) {
$result = null;
$userid = $this->user->getId();
if(!$this->ticketsModel->getTotalTickets(array('ticket_id' => (int)$ticketid, 'user_id' => (int)$userid))) {
$result = "Запрашиваемый запрос не существует!";
}
return $result;
}
private function validatePOST($ticketid) {
$result = null;
$this->load->model('tickets');
$userid = $this->user->getId();
$text = @$this->request->post['text'];
if (5 <= $this->ticketsModel->spam($userid)) {
$result = 'Пожалуйста, подождите 10 секунд.';
}
else if(mb_strlen($text) < 1 || mb_strlen($text) > 350) {
$result = "Текст сообщения должен содержать от 1 до 350 символов.";
}
return $result;
}
}